This privacy statement is effective as of 1st December 2020

At AMC Landstuhl we recognize the importance of protecting your personal information and are committed to processing it responsibly and in compliance with applicable data protection laws in all countries in which AMC Landstuhl operates.

This Privacy Statement describes AMC Landstuhl’s general privacy practices that apply to personal information we collect, use and share about our clients, business partners, supplier and other organizations with which AMC Landstuhl has or contemplates a business relationship as well as the individuals working for them. This Privacy Statement does not apply to the extent AMC Landstuhl processes personal information on behalf of clients for their benefit and under their control (as a “processor”), such as Cloud Services or applications (“apps”). It may apply to collection of information related to authorized users of such services to the extent AMC Landstuhl processes this information for its own interests (as “controller”).

This Privacy Statement is supplemented by the AMC Landstuhl Online Privacy Statement, which provides more information in the online context, including recruitment. We may provide additional or more specific information on the collection or use of personal information on websites or related to a specific product or service.

Why and how we collect and use your personal information 

We may collect your personal information as an individual for various purposes, such as the following:

Access and use of websites or other online service (including “apps”)

When entering one of our websites, or using an online service (where references to online services include desktop or mobile applications or “apps”), we will record information necessary to provide you with access, for the operation of the website and for us to comply with security and legal requirements in relation to operating our site, such as passwords, IP address and browser settings. We also collect information about your activities during your visit in order to personalize your website experience, such as recording your preferences and settings, and to collect statistics to help us improve and further develop our websites, products and services.

Responding to your request for information, order, or support

When you contact us (online or offline) in connection with a request for information, to make an appoitnment we collect information necessary to fulfill your request and to be able to contact you. For instance, we collect your name and contact information, details about your request. We retain such information for administrative purposes, defending our rights, and in connection with our relationship with you.

Where we reference that we use your personal information in connection with a request or to provide you with services that you requested, we do this because it is necessary for the performance of an agreement with you.

Where we reference that we use your personal information in relation to marketing, improvement or development of our services, for reasons of safety and security, or regulatory requirements, we do this on the basis of our or a third party’s legitimate interests, or with your consent. When we collect and use your personal information subject to the EU Privacy Legislation this may have consequences for your rights.

Information Security and Accuracy

We intend to protect your personal information and to maintain its accuracy. AMC Landstuhl implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorized access, use and disclosure. For example, we encrypt certain sensitive personal information such as credit card information when we transmit such information over the Internet. We also require that our suppliers protect such information from unauthorized access, use and disclosure.

Retention Period

We will not retain personal information longer than necessary to fulfill the purposes for which it is processed, including the security of our processing complying with legal and regulatory obligations (e.g. audit, accounting and statutory retention terms), handling disputes, and for the establishment, exercise or defense of legal claims in the countries where we do business.

Because the circumstances may vary depending on the context and the services, the information provided in Online Privacy Statement or provided in a specific notice may provide more detailed information on applicable retention terms.

Your Rights

You can request to access, update, or correct, and in certain circumstances, to delete your personal information. You also have the right to object to direct marketing. You can access the request process here.

You may have additional rights pursuant to your local law applicable to the processing. More information can be found here.

Right to Lodge a Complaint

In the event you consider our processing of your personal information not to be compliant with the applicable data protection laws, you can lodge a complaint at: data.privacy@american-care.com

With the competent data protection authority. The name and contact details of the Data Protection Authorities in the European Union can be found here https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Changes to our Privacy Statements

We may update this Privacy Statement from time to time to reflect changes to our data governance practices. The revised Privacy Statement will be posted here with an updated revision date. We encourage you to check back periodically for any changes or updates. If we make a material change to our Privacy Statement, we will post a notice at the top of this page for 30 days. By continuing to use our websites after such revision takes effect we consider that you have read and understand the changes.